Privacy Policy for
Shire Web Design
Last Updated: 6th November 2024
At Shire Web Design, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.shirewebdesign.com (the “Site”). By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information: When you contact us, request a quote, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and business details.
1.2 Usage Data: We may collect information on how you access and interact with our Site. This may include your IP address, browser type, browsing history on our Site, pages visited, and other diagnostic data.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Providing Services: To deliver, maintain, and improve our Services, including personalising your experience on our Site.
2.2 Communication: To contact you with newsletters, marketing materials, and other information that may be of interest to you, provided you have consented to receive such communications.
2.3 Customer Support: To respond to your inquiries, manage requests, and provide customer service.
2.4 Site Improvement: To analyse how our Site is used, identify areas for improvement, and enhance the overall user experience.
3. Sharing Your Information
3.1 We do not sell, trade, or rent your personal information to third parties.
3.2 We may share your information with trusted third parties that assist us in operating our Site, conducting our business, or providing services to you, provided they agree to keep this information confidential.
3.3 We may also disclose your information when required by law or if we believe that such action is necessary to comply with legal processes, protect our rights, or investigate any violations of our Terms and Conditions.
4. Cookies and Tracking Technologies
4.1 We use cookies and similar tracking technologies to track activity on our Site and store certain information to enhance your experience.
4.2 You can choose to disable cookies through your browser settings. However, please note that some parts of our Site may not function properly without cookies.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Data Protection Rights
If you are a resident of the United Kingdom or the European Economic Area, you have the following data protection rights:
6.1 Access: You have the right to request copies of your personal data.
6.2 Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
6.3 Deletion: You have the right to request that we erase your personal data, under certain conditions.
6.4 Restriction of Processing: You have the right to request that we restrict the processing of your personal data.
6.5 Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
6.6 Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us at info@shirewebdesign.com if you would like to exercise any of these rights.
7. Links to Other Websites
Our Site may contain links to external sites. We are not responsible for the privacy practices or the content of these third-party sites.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the new Privacy Policy.
9. Returns Policy
Our return policy allows for returns within 14 days from the day you physically receive your product, rather than from the date of purchase. This ensures you have ample time to review your order and initiate a return if necessary.
If you wish to return an item, please contact us within this 14-day window to begin the return process.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at alex@shirewebdesign.com