Klarna Policy for Shire Web Design
Last Updated: 6th November 2024
At Shire Web Design, we aim to offer flexible payment options to make our services accessible to a wider audience. We have partnered with Klarna to provide convenient payment plans. This Klarna Policy outlines how Klarna is used on our website, the options available, and important information about refunds, data protection, and your rights.
1. Klarna Payment Options
1.1 Pay Later: Klarna’s Pay Later option allows you to receive our services and pay for them within 30 days after the invoice date. This provides extra time to ensure satisfaction with our services before completing the payment.
1.2 Pay in 3: Klarna’s Pay in 3 allows you to split the cost into three equal payments, spread over time, without any additional fees or interest (subject to Klarna’s terms and approval).
1.3 Financing: Klarna’s Financing option allows for extended payment plans on larger projects. Monthly payments are made directly to Klarna, who manages the payment process over the chosen term.
2. Eligibility and Requirements
2.1 Credit Check: Choosing Klarna as a payment method may involve a credit check to determine eligibility for financing options.
2.2 Approval: Klarna’s payment options are offered based on their approval criteria. If Klarna does not approve your application, alternative payment methods will be available.
2.3 Contact Information: To be eligible for Klarna payment options, you must provide accurate contact information, including your full name, email address, phone number, and billing address.
3. Using Klarna on Shire Web Design
3.1 When you select Klarna as your payment option at checkout, you will be redirected to Klarna’s platform to complete your transaction securely.
3.2 Klarna’s own terms and conditions will apply to the payment process. For more details, please refer to Klarna's Termsand Conditions.
4. Refunds and Cancellations
4.1 Return Policy: We offer a 14-day return period on eligible services paid via Klarna, in line with Klarna’s requirements. This policy covers only the services deemed refundable as outlined in our general return policy.
4.2 Refund Processing: If you are eligible for a refund, it will be processed in accordance with Klarna’s terms. Please note that refunds may take up to 14 days to reflect, depending on Klarna’s processing times.
4.3 Cancellation Fees: If a project is canceled mid-process, Shire Web Design reserves the right to retain a portion of the payment based on the work completed. Klarna will be notified of the cancellation, and any remaining payment obligations will be adjusted accordingly.
5. Data Protection and Privacy
5.1 Data Sharing with Klarna: To facilitate your transaction, we share limited information with Klarna, including your contact details, purchase amount, and transaction information. Klarna’s data handling practices are governed by their own privacy policy, which you can view here.
5.2 Secure Payment Processing: Klarna handles all payment processing through secure methods, protecting your data. Shire Web Design does not store or have access to your payment information when you use Klarna.
5.3 Your Rights: You have the right to request access, correction, or deletion of your personal data shared with Klarna. For questions or to exercise your rights regarding Klarna’s data practices, please contact Klarna directly.
6. Klarna’s Role and Responsibility
6.1 Third-Party Service: Klarna is an independent third-party payment provider. Shire Web Design is not responsible for any issues arising directly from Klarna’s services, such as credit checks, approval decisions, or technical issues on their platform.
6.2 Disputes: Any disputes regarding Klarna’s payment terms, fees, or services should be directed to Klarna’s customer support.
7. Changes to This Policy
Shire Web Design reserves the right to update this Klarna Policy at any time. Any changes will be posted on this page with the updated date. Your continued use of Klarna as a payment method after any modifications indicates your acceptance of the revised policy.
8. Contact Us
If you have questions about our Klarna Policy, please contact us at:
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Email: info@shirewebdesign.com
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Phone: +44 78321 29160
For specific inquiries about Klarna’s services, you may also reach Klarna’s customer support at [Klarna Support Contact Information].
9. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes arising out of these Terms or your use of the Site shall be resolved exclusively in the courts located within the United Kingdom.
10. Changes to Terms
We reserve the right to update these Terms at any time. Any changes will be posted on this page, and your continued use of our Site after such changes constitutes acceptance of the new Terms.
11. Contact Us
For any questions about these Terms, please contact us at info@shirewebdesign.com.